Department: Industrial/Mechanical/Automation/Sheet Metal
FLSA Designation: Non-Exempt
Reports To: Business Unit Leader or Project Manager
PURPOSE
Provide support to the Company’s business units while gaining real-world work experience.
Maintain and grow the “Customer for Life” concept for existing and new customers.
Performs related work as required.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
The following duties are typical for this job.
These are not to be constructed as exclusive or all inclusive.
Other duties may be required and assigned.
Partner with and support project managers on the implementation of projects, including inventory tracking, project scheduling, last planner task and internal punch lists
Gain knowledge of the systems and services the Company provides its customers via instructor-led and online training
Work to acquire understanding of standard issues, develop and maintain documentation, identify trends, and make suggestions to improve support processes
Partner with project managers in the continuation of business development and building relationships
Collaborate with internal and external customers to maintain project schedules
Assist project managers in supporting field staff by providing accurate and on time project information
MINIMUM EDUCATION & EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
Working towards a degree in construction management, mechanical, electrical engineering OR equivalent experience
CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver’s license
MENTAL AND PHYSICAL COMPETENCIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
General knowledge of commercial mechanical and electrical system components
Exceptional customer service skills
Solid work history including excellent attendance record and superior work ethic
Strong organization, prioritization and adaptability skills
Must have proficient Microsoft Word, Power Point and Excel skills
Excellent verbal and written communication skills
Demonstrated ability to partner with employees at all levels of an organization
Strong attention to detail
Must be able to lift 40 pounds
ENVIRONMENTAL ADAPTABILITY
At any given time, may be exposed to:
Typical construction site and/or industrial site risks and environment
EQUIPMENT/TOOLS
Laptop PC
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